African Bank Call Centre Job Jobs in Cape Town - Page 3
- Cape Town Region (62)
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IT / Computing / Software
- Parvana (27)
- Datafin It Recruitment (7)
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- Xcede Group (5)
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- Last 7 days (40)
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Support Engineer Cape Town
Datafin It Recruitment
Cape Town Region
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service consumables. Able to correctly analyse and prioritise calls and requests according to business impact and urgencies
share this job on whatsappArchitect
Cape Town City Centre
1000 Annually
eal:
Detailed knowledge of:
- Banking systems
- Agile development life cycle
- Knowledge
understanding of:
- Banks systems environment
- Bank business model
- Best practices
Analyst Developer
Cape Town City Centre
Market Annually (SDLC)
- Banking systems environment
- Banking business model
- Best practices
Head Of Pmo Cape Town, South Africa
Progressive It ResourcingCape Town Region
Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful and KPI's to ensure quality delivery. Create a centre of excellence that maintains, standards, practices Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets
Head: Agile Pmo
Cape Town City Centre
Services
What will
KPI’s to ensure quality delivery.
Java Developer Cape Town
Top RecruitmentCape Town Region
problems. It's important at this point to note that we call you “Software Engineers” and not “Developers”, “Programmers” every day Candidates must have a valid South African driver's license
Desktop Support Technician Cape Town
Insphired Recruitment SolutionsCape Town Region
Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality
Operations Analyst Southern Suburbs
Aga Recruitment SpecialistsCape Town Region
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
It Service Desk Agent Somerset West
Blu By AdcorpSomerset West
12 000-18 000 escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
1st Line Support Engineer Cape Town
Kontak RecruitmentCape Town Region
R18 - 24 000 NAS) Exchange troubleshooting Duties: Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers must verify with Kontak Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers
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