Airline Ticketing Jobs in South Africa - Page 2

Systems Engineer

 Job Crystal

South Africa

end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive our customers Provide initial assessment of all Tickets, attempt first time resolution, and /or escalation onboarding projects and migrations Monitor and escalate Tickets according to the customer's SLA Keep users informed informed on status and progress of their Tickets Aid customer retention and satisfaction Help to improve

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Field Team Controller (telecommunications)

Johannesburg

 15000 Monthly

limited to) the following tasks:

• Plan tickets for teams every day (project management)
• Manage management)
• Manage numerous teams and track daily tickets
• Manage customer and employee grievances
• Sometimes that teams have completed summaries
• Close tickets
• Vehicle management (rentals, inspections

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Field Controller Johannesburg

 Outside Capital

Johannesburg

Plan tickets for teams every day (project management) Manage numerous teams and track daily tickets Manage Oversee that teams have completed summaries Close tickets Vehicle management (rentals, inspections etc.)

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It Service Desk Agent Somerset West

 Blu By Adcorp

Somerset West

 12 000-18 000

on existing and outstanding tickets • Ensure all outstanding open tickets are closed in time • Managing Managing all teams breaching tickets and escalate accordingly • Continuously update calls logged during the

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Junior Network Engineer Ruimsig

 Lesley Snyman And Associates

South Africa

 R220 000 - R250 000 Per annum Cost to Company

Understand and use ConnectWise to effectively manage tickets to resolution Basic Exchange and File Server Administration installation, and full testing Complete RFQ within tickets for quotes Customer interaction and communication

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Sap Consultant Pretoria

 Mediro Ict Recruitment

Pretoria

lives safe and successful Following up on incident tickets to make long term improvement Actively making suggestions suggestions to reduce the number of problem tickets Proactive improvements in daily IT operations Qu

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Analyst Durban

 Tych Business Solutions

eThekwini

timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams activities Audits and analyses incident and request tickets for quality and recommends improvements with updates tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute

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2nd Line Support Germiston

 Turnto Consultants Ltd

Germiston

manage and support tickets as assigned. (Remote Support) Deal with all IT Tickets assigned To deal with with IT Support tickets and enquiries to resolution within SLA Ensure SLA's of tickets assigned and adhered Support Tickets related to VoIP & Hosted Telephony Deal with all VoIP and Hosted tickets assigned

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It Project Manager Durban North

 Futurelink Global Recruitment

iLembe

meetings. Overseeing and proactively reviewing the ticket board for exceptions and taking/setting decisive plans. Serve as point of escalation for complex tickets. Conducting team member reviews, performance management reporting. Support all team members in closing their tickets – work as a team. Working with the HR Manager on Scripting and coding experience Experience with ticket management systems

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Junior It Technician North Riding

 Recruitx

North Riding

 R13000

junior technician. Excellent with documentation Ticket management Site documentation Time Logging Strong

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