and techniques to implement solutions. • Ensure all work is versioned and backed up according to company technical support to field staff on bug fixes. Testing and Implementation • Ensure that all work is tested, benchmarked support to field staff. • Provide training and create training manuals to field staff. • Conduct debugging
implementations (retail) Office Support: Assisting staff with IT queries related to their duties Assisting technical queries Anydesk remote support for all staff Sourcing IT equipment Branch management access Microsoft Office setup Management and maintenance of all IT equipment Sourcing IT equipment Installation of account management Setup of Desktop/laptop for new staff Key Cloak Manage IT Team & Weekly Roster Manage
implementations (retail) Office Support: • Assisting staff with IT queries related to their duties • Assisting technical queries • Anydesk remote support for all staff • Sourcing IT equipment • Branch management access Microsoft Office setup • Management and maintenance of all IT equipment • Sourcing IT equipment • Installation account management • Setup of Desktop/laptop for new staff • Key Cloak • Manage IT Team & Weekly Roster
Systems Administrator who will assist with maintaining all system infrastructure & user assistance on the workstations for new staff members;
Requirements:
to handle and prioritize multiple tasks and meet all deadlines
1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves Functions: Provide 1st and 2nd Line Support for all user IT issues, both face-to-face and via Remote system configurations. Collaborate with other IT Staff to manage the support ticket workload and resolve 1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves Functions: Provide 1st and 2nd Line Support for all user IT issues, both face-to-face and via Remote
and efficient systems working environment for all staff nationally. Providing cost reduction by employing and efficient systems working environment for all staff nationally Please Note: If you haven't received
metrics for IT staff. Employ and manage IT staff. Weekly productivity meetings with IT staff. Software license with Directors on monthly bases. Meeting with IT staff on weekly basis. Ensuring IT tickets are resolved Operating IT within the proposed budget. Keep up staff moral and demeanour towards users. Accurately predict fulfil service requests (IT staff). Mean time to first response (IT staff). Budget accuracy. Outage due
(CTO) will provide sound technical leadership in all aspects of our business as well as develop and maintain leading all aspects of the Group's technology development. The position will include overseeing all technical analyse and monitor development teams' Oversee all system design and changes in system architecture our current technological assets. Budget: Oversee all of the Organisation's Technology budgets to make staffing and Governance Risk Develops and directs all networking safeguards to reduce the risk of outside