handling of all customer queries
proactive, innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines achieve relevant product and service targets. Ensure all communications with clients are professional, resulting and timeous planning, reporting and updating of all related information The post Call Centre Agent appeared
for the effective and professional management of all Community Schemes [CLIENT] within his/her portfolio customer relations. Resolve issues that arise and on all levels of the agreement timeously and ensure completion within the desired time frames. Advice and assist on all Regulatory requirements by being confident in applying CLIENT. INTERNAL: Use and apply all systems provided. Utilize and engage all support functions and engage required outcome of all the CLIENT’s requirements. Ensure timeous completion of all SPS deadlines and report
ensure that all training and Reception areas operate at and deliver a high-quality service at all times.< Reception weekly training
ensure that all training and Reception areas operate at and deliver a high-quality service at all times.< Reception weekly training
Centre Agent to deliver excellent customer service to all stakeholders. Essential Requirements : Grade 12 certificate relationships with all stakeholders in order to offer superior customer service. Manage all customer queries deliver on the promise to the customer. Ensure that all customer details are accurate and maintained regularly
Centre Agent to deliver excellent customer service to all stakeholders. Essential Requirements : Grade 12 certificate relationships with all stakeholders in order to offer superior customer service. Manage all customer queries deliver on the promise to the customer. Ensure that all customer details are accurate and maintained regularly
responsible for providing excellent customer service to all customers.
organization. Ensure efficient and prompt handling of all Customers' inquiries / complaints whether relayed Sales Manager when necessary to supervise and manage all customer service representatives. Ensure Implemented positive, supportive, customer-oriented environment for all the organization and non- organization clients Develops support, information, and guidance Liaising with all relevant departments i.e transport, warehouse, accounts SAP and invoices Accuracy in details. Ensure that all credit notes are done and followed up with the accounts
organization. Ensure efficient and prompt handling of all Customers' inquiries / complaints whether relayed Sales Manager when necessary to supervise and manage all customer service representatives. Ensure Implemented positive, supportive, customer-oriented environment for all the organization and non- organization clients Develops support, information, and guidance Liaising with all relevant departments i.e transport, warehouse, accounts SAP and invoices Accuracy in details. Ensure that all credit notes are done and followed up with the accounts