escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
Sales and Administration
Handle all incoming calls
Taking orders
Quotes
Processing orders
NAS) Exchange troubleshooting Duties: Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers must verify with Kontak Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers
Experience 5 or more years experience in a sales call centre environment (Essential) 5 years Funeral / Long-term
of SLAs.
Why
DAY)
DTHF -CENTRE FOR ADHERENCE AND THERAPEUTICS -GUGULETHU
The that need to be done, based on study data; for calls, presentations or meetings
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
a Microsoft Dynamics 365 CE solution for our call centre of almost 1000 hosts, 24x7. We take pride in
Experience 5 or more years experience in a sales call centre environment (Essential) 5 years Long-term Insurance
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly