team and provide on-site technical support and assistance to clients or customers. As a Field Support Flows - Adherence to Call Management System/any assisted tool used workflows
of Golden Gate Plug-ins (Big Data / Kafka), GG Directors and Cloud Console Cloud Services GG Architecture technologies: Oracle GoldenGate, Veridata, DIPC, GGCS, GG Directors, GG Plug-ins, Cloud Infrastructure, Linux / Solaris
candidate will work under the direction of the Director of Information Technology and Digital Transformation Identification of areas of improvement
and preparing and assisting in the preparation of individual work plans. Assist in business development General Reports to the Resource & Delivery director. Hybrid working arrangement. Travel will be required
Flows - Adherence to Call Management System/any assisted tool used workflows
Duties:
installation. Provide effective remote and on-site IT assistance to end users, clients and sister companies. Overtime toners, logging printer services and faults. Assisting in setting up Mitel phones for new users. Working time. Mapping operational drives (apart from HR). Assisting with asset monitoring and procurements. Moving issues that prevent the fulfilment of tasks. Assisting with annual and monthly stock take. Responsible that enters the premises using an asset register. Assist with Ips and general DVR inquiries. Adhoc Perform
telephone and e-mail Provide timely and professional assistance to end-users Guide end-users through step-by-step Aderant (Practice Management Software) General Assist HR with operations staff skills audits Provide guidance
telephone and e-mail. Provide timely and professional assistance to end-users. Guide end-users through step-by-step Aderant (Practice Management Software)
Elizabeth Office to provide fast and useful technical assistance on computer systems. The successful candidate point of contact for customers seeking technical assistance over the phone or email Support the remote troubleshooting laptops Disables expired accounts by following up with HR monthly on terminations/separations. Plans and undertakes