performing general office administration and assisting operations by carrying out first line support to clients
performing general office administration and assisting operations by carrying out first line support to clients
business software. Provide user training and assistance on operational systems Required to perform any task as
Ensure quality checks across all teams
- Assist in operations and coordination between teams
Maintenance Strategies Providing Technical Assistance Ensuring Operational Excellence Formulating and Implementing
release notes, training material and training Assist the Operations Managers and Executives with any requests
**Key Responsibilities:**
- Manage incident processing and adhere to SLA standards.
- Handle SAP BW transport management.
- Support month-end processes and provide user support.
- Lead SAP SAC implementations and dashboard creation.
- Offer post go-live supp
ntain professional conduct
onsite support to customers Remote assistance covering hardware, operating systems, email, and more Adherence
reports, information, and decision support to assist in operations, cost saving initiatives and identify, test