organization and security. Provide excellent customer service , addressing inquiries and ensuring customer satisfaction
within the Support Centre, to ensure customer service responsibilities for the business. The successful verbal communication skills. Provide sound customer service within a technical product environment. Excellent Required Skills: Administration: 1 -2 years Customer service– 1 year or more
suitably qualified and experienced internal customer service representative to join their team in Pinetown. least 4 years' experience in an internal/customer service role is required. Packaging expereince would be
within the Support Centre, to ensure customer service responsibilities for the business. The successful verbal communication skills. Provide sound customer service within a technical product environment. Excellent Required Skills: Administration: 1 -2 years Customer service– 1 year or more
suitably qualified and experienced internal customer service representative to join their team in Pinetown. least 4 years' experience in an internal/customer service role is required. Packaging expereince would be
to be authorised to the service provider and the correct appointment of service providers to the claims
and communicate with the appropriate specialist service providers to engage on each claim, such as engineers
relationships with:
• Finance Division to improve on service delivery issues regarding payment authorisations
• Customer Contact Centre to assist and improve customer communication, complaints and technical
technical support, as well as provide and assist with advice on any noted anomalies or trends that could affect
policies and procedures. To provide external customer services to Branches and Customers. Customer on Boarding conduct verification checks Administration Address/assist Branch FICA queries Attends to adhoc administration
policies and procedures. To provide external customer services to Branches and Customers. Customer on Boarding conduct verification checks Administration Address/assist Branch FICA queries Attends to adhoc administration
the most from products/services Own proactive processes: host webinars, assist with the curation of valuable engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase
determine needs that we would be able to assist with. • Assist with Financial Assessment discussions. • customer classifications. • Assisting with system upgrade testing as required. • Assist the Sales Consultant