large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all stakeholders Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred
similar role within the financial services / insurance sector Microsoft Suite proficiency required BEHAVIOUR
Duties:
Deal with external and internal enquiries, provide feedback and find permanent solutions. These include:
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
complete, and value-adding management reporting, budgeting, and forecasting. Preparation of Monthly Management understand the underlying issues causing variances to budget with key ratios and profitability analysis Contribute for financial activities including costing and budgeting QUALIFICATIONS AND EXPERIENCE REQUIRED B.Comm efficiently Experience in the Financial Services or Insurance Industry advantageous A good understanding of
(years): 1-2 years administrative experience in the insurance industry. Required nature of experience: Customer Customer relations. Previous experience in the insurance industry (Advantageous) Skills and Knowledge (essential):
As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
looking for call centre agents in the debt collection space. 2 yeasr experience with call centres or sales
candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal
Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) Matric or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not