daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and for driving the implementation of Sales Contact Centre operational strategies ensuring that the business performance driven culture and ensure that contact centre processes and controls are aligned to the business English Experience • Minimum 5 years' sales contact centre experience, with 2 or more years' experience in in a supervisory or team leader position ( Call centre) . ISP experience is preferable. • Proven track
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
passionate and dedicated national marketing and call centre teams to change lives and make a difference. print, and social media marketing, as well as call centre performance analysis and optimisation. Develop
passionate and dedicated national marketing and call centre teams to change lives and make a difference. print, and social media marketing, as well as call centre performance analysis and optimisation. Develop
marketing aspect Customer Care Call Centre Management management of the Call Centre Team responsible for all
marketing aspect Customer Care Call Centre Management management of the Call Centre Team responsible for all
successful candidate will be responsible for: Ensuring call schedules are carefully structured, moderated and company brand through various customer and market centred campaigns. Completing active supplier reviews to is available in the right market/distribution centres. Forecasting, managing and reporting on personal