Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located located in Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer Organizational and multitasking abilities Experience in a call center or customer service role is a plus
South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and for driving the implementation of Sales Contact Centre operational strategies ensuring that the business performance driven culture and ensure that contact centre processes and controls are aligned to the business English Experience • Minimum 5 years' sales contact centre experience, with 2 or more years' experience in in a supervisory or team leader position ( Call centre) . ISP experience is preferable. • Proven track
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Java, JavaScript/TypeScript/Node.js, Python
- Amazon AWS (Compute, API Gateway, CloudWatch, etc.)
and Container Architecture
- Experience with Amazon AWS, including Compute, API Gateway, CloudWatch
cloud technologies that are essential, including: Amazon Web Services (AWS) or Microsoft Azure cloud platforms
Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working
Facilitate growth of installations at Service Centres. · Provide policy/product information / training sale material at Dealership and Service Centres. · Maintain set call rate. · Achieve sales targets regarding assigned projects. · Monthly stock takes at Service Centres. · Demo account conversion and administration. of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience