5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract
role.
- Must have previous experience in call centre sales and campaign management.
Minimum
and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong
executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign
appropriate funding. To deliver an effective call centre service in order to achieve member satisfaction satisfaction. To deliver an effective call centre service in order to achieve member satisfaction Risk Management Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
accomplish member satisfaction. Deliver an effective call centre service in order to achieve member satisfaction
be comfortable working in a fast-paced high call centre environment. Duties: Make outbound calls/inbound
Industrial Engineering.
trends and areas for improvement within the call centre.
3 Years' of experience as a Retentions Agent Call centre experience Skills and Attributes: Excellent communication
progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up