Call Centre %28vodacom%29 Jobs in Johannesburg - Page 3

Call Centre Manager - Healthcare / Medical Aid

 Select One

North Johannesburg

for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related

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Call Centre Manager - Healthcare / Medical Aid

Johannesburg

 Market related

management

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Call Centre Campaign Manager - Credit Management - Randburg

Johannesburg

 R900 000p.a.

Call Centre Campaign Manager Randburg (outsourced business process with a focus on credit management)

Required

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Team Leader: Fraud Analysis (bank Call Centre)

 Talenco Recruitment Specialists

Sandton

Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online

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Call Centre Manager Johannesburg, South Africa

 Abantu Staffing Solutions

Johannesburg

 From 750000 to 850000 (Ctc) - Monthly

Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel relationship with each individual who is part of the call centre structure. Document performance agreements for expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance

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Call Centre Manager Jhb - Eastern Suburbs

 Headhunters

South Africa

Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful related field. 5 Years' management experience in a Call Centre environment. Computer Literacy (MS Office Suite) platforms & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills relationship with each individual who is part of the call centre structure. Document performance agreements for expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance

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Call Coordinator

Sandton

 Negotiable

Innovators Thrive!

We are seeking a Call Coordinator with strong communication skills do:

• Call Management
• SLA Reporting
• Productive Time
• Call Escalations
• Call Escalations
• Call Updating and Quality Assurance

Your expertise:

• Minimum Minimum 1 – 2 years Call Coordinator Experience
• Microsoft Office Knowledge
• Basic IT

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Call Centre Manager - (must Have Technical And Isp Experience)

Johannesburg

 R60 000 pm CTC Monthly

Management
- Oversee a multifaceted contact centre that handles a variety of queries, including first concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital strong focus on call centre metrics such as reducing call volumes, improving first call resolution rates />- Assume Product Ownership of Qcontact (contact centre software), ensuring its optimal utilisation for empower customers and reduce dependency on direct call centre engagement
Cost Management and