relationships through regular and proactive caring calls - keeping them abreast of latest products and any required time frames (same day resolution) Apply first call resolution approach to all clients inclusive of service excellence Ensure all calls are answered promptly and all calls to be handled in a professional
environment Willingness to work flexible hours and be on-call for emergency situations Valid driver's license
relations is essential. High efficiency is required in call out turnaround times and in driving technical assessments
monies owed by assigned customers • Deliver monthly call cycle plan • Maintain account plans for top 20 customers
problems Reach out to customer leads through cold-calling Coordinate sales effort with team members and other
problems Reach out to customer leads through cold-calling Coordinate sales effort with team members and other
environment Willingness to work flexible hours and be on-call for emergency situations Valid driver's license
environment Willingness to work flexible hours and be on-call for emergency situations Valid driver's license
environment
maintenance is carried out.