Managed services & support. Inbound & Outbound Sales. Cold calling. Weekly sales report. Resolving
We are looking for an expert in SAP R/3 Inbound Logistics processes and a good understanding of SAP & operations. At least 8 years' experience in SAP R/3 Inbound Logistics processes and set up as a functional processes) At least 8 years' experience in SAP IT Inbound Logistics Process Monitoring: IDOCS; RFCs; understanding
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
tasked with conducting operational audits, managing inbound leads, fostering technical collaboration, generating Lead Management: Handle the vetting process for inbound leads, pinpoint quick wins, and manage the on-boarding
tasked with conducting operational audits, managing inbound leads, fostering technical collaboration, generating Management: Handle the vetting process for inbound leads, pinpoint quick wins, and manage the on-boarding
operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and
application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Covering calls for other office facilities such as connectivity
machines via Microsoft cloud operation security centre
Support users across the branch network via
Information
Record and analyse IT calls logged & determine patterns to pro-actively
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively
leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. enterprise environment, preferably within the contact centre industry. Strong understanding of business processes approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous.
a professional manner To provide support to call centre queries relating to the relevant software Ad