Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance necessary Minimum Matric / Grade 12 5 years experience in selling/sales within the automotive/ building 2IC or team leader role within a large contact centre Excellent interpersonal communication skills and
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier experience with exceptional Glacier product and process knowledge Proven Call Centre management
or Supervisor at CUM Books Greenstone Shopping Centre. With a history spanning over 80 years, C.U.M. maximize the customer experience. The ideal candidate will have prior experience in retail management Housekeeping Admin Sales & Customer Service Proven experience in retail management or a related role. Strong growth and success of CUM Books Greenstone Shopping Centre. Apply now and be part of a team with a purpose
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours oral); Must be able to function in a call centre environment. Experience and Qualifications Matric qualification; 1 year legal experience with exposure to civil, criminal and labour matters; Experience in Legal expenses
standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI tight deadlines. Strong writing or editorial experience.
Market related based on experience and performance. If you have related experience and you believe you are
system Experience 3-5 years senior secretarial/business administration experience. Experience using
Cape. Motor Vehicle Assessments Panelbeating experience required. Valid Driver's License and own vehicle
company based in Sandton is looking for a Guest Experience Liaison to join their team. Create seamless service necessary Min 5 years experience at a Senior level in reservations Experience in handling customer relationships
increased market penetration. QUALIFICATIONS & EXPERIENCE Bachelor's degree in Marketing, Pharmacy or Medical record in pharmaceutical sales, preferably with experience in multiple pharmacy settings Strong understanding drive to succeed Negotiable on qualifications and experience