Call Centre Campaign Manager Randburg (outsourced business process with a focus on credit management)
Required
Disease Risk and Oncology is looking for a Call Centre Manager. The role will involve the daily running of Call Centre & Assessing functions Effective submission of reports Submission and management of medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Glacier product and process knowledge Proven Call Centre management experience will be an advantage
Glacier product and process knowledge Proven Call Centre management experience will be an advantage
designing debtor engagement processes with the Call Centre Manager. Enforce ethical and transparent work environment
designing debtor engagement processes with the Call Centre Manager. Enforce ethical and transparent work environment
brand exposure is optimised. Customer Care Call Centre Management Management of the call centre team to ensure
telephonically in a call centre environment, via email, and online chat Assist with Health Risk Management Monitoring