theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with experience would be advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) video calling ● Cold Calling experience Other: ● Working hours from 15:00 - 02:00 ● Working shifts, four for follow-ups and support calls to clients. ● Conduct client check-in calls and follow-up surveys. ● Interpret other client relationship managers in the Contact Centre to ensure client satisfaction. ● Maintain the ticketing
Rotating shifts: 1 week day 7:00 – 17:00 & 1 week night shift 18:00 – 06:00 Salary: R120.00 per hour
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales Other: • Working hours: 15:00-02:00 • Working shifts, four shifts a week (Monday to Saturday) • These working AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales Other: • Working hours: 15:00-02:00 • Working shifts, four shifts a week (Monday to Saturday) • These working AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales Other: • Working hours: 15:00-02:00 • Working shifts, four shifts a week (Monday to Saturday) • These working AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
Pretoria. Responsibilities: Optimize the contact centre environment with a strong focus on the operational BEng Industrial Engineering. 3 years in Call/Contact Centre. 2 years Management. Remuneration: R50 000
basis and
courses. The applicants should be available 5 – 6 nights a week and for some lunches. Hours will be up to
operational teams in respect of safety management, shift planning, work assignment and direction, planned Certificate Minimum 3 years at Shift Supervisor Level 5 - 7 years’ experience as a Shift Supervisor in a trackless welcome to contact Anzaan Kennedy on LinkedIn or call her on 021 180 0776 Please note that correspondence
role.
- Must have previous experience in call centre sales and campaign management.
Minimum
and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong
executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign