necessary adjustments and cancellations. Make outbound calls to customers in relation to validation procedures/ Service Skills Previous experience within the contact centre/insurance industry beneficial Experience Required: ideal. Experience taking both outbound and inbound calls Providing the best resolution for the customer Skills
relation to Industrial Relations Experience in Call Centre, BPO environment or Retail preferred Must have
relation to Industrial Relations Experience in Call Centre, BPO environment or Retail preferred Must have
responsible for the set-up and running of Ithuba Centres, based in Tongaat, Amatikulu, Refinery area, and
Ithuba (CSI) Centres
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
Remote post - work from home, calling into the US market Our client is a private equity investment firm industries. Responsibilities: Cold Calling and Outreach: Conduct cold calls to engage company owners and CEOs Campaign Management: Oversee and manage cold calling and email outreach campaigns, ensuring they align available to work from 3pm - 11pm week days, as calling into the US market Must have back up to work during
Remote post - work from home, calling into the US market Our client is a private equity investment firm industries. Responsibilities: Cold Calling and Outreach: Conduct cold calls to engage company owners and CEOs Campaign Management: Oversee and manage cold calling and email outreach campaigns, ensuring they align available to work from 3pm - 11pm week days, as calling into the US market Must have back up to work during
included
Pre-call planning should be completed prior to each call and must include call objectives, feedback
feedback required from previous call, etc.
Report on all relevant market information: changes in
incorporate publications and articles during daily sales calls
Tests based on product and concept knowledge
customers as part of the sales process Conduct cold calling at new/potential customers Analyse market potentials would be an advantage Experience in CRM Management, Call Planning and Sales Reporting