an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
targets. The individual will be required to do direct sales to new business customers i,e SMMEs, SOHOs achieving monthly, quarterly, and annual goals by selling to new business customers using face to face engagements Manage accurate commitments and sales pipeline. Cross sell of lines to potential business customers. Daily Telecommunications : ICT (Broadband Products) Solution based selling s kills Proficient in Outlook, Word, Excel and Telecommunication Broadband sales) Solutions based selling Target Driven Must be able to work in a fast -paced
Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)
Our participate in a Contact Centre Learnership.
company is recruiting a highly skilled and motivated Centre Manager to join the team of a reputable property their tenants and visitors. Job Summary: As the Centre Manager, you will be responsible for overseeing financial performance of our extensive property and Centre portfolio. This multifaceted role requires a strong and assess the performance of each property and centre, identifying opportunities for growth, improvement mechanisms. Property and Centre Operations: Oversee all aspects of property and centre operations, ensuring
solutions. As an Aspiring Financial Advisor within Direct Financial Advice, you have the opportunity to work 2 years prior work experience Sales and contact Centre Experience – min 12 months . Career Benefits Free
role in the following region: Gardens Shopping Centre, Cape Town Must have minimum requirements as follows: Responsive Effective planning and organising Self-directed and motivated Interpersonal skills Ability to
company is recruiting a highly skilled and motivated Centre Manager to join the team of a reputable property their tenants and visitors. Job Summary: As the Centre Manager, you will be responsible for overseeing financial performance of our extensive property and Centre portfolio. This multifaceted role requires a strong and assess the performance of each property and centre, identifying opportunities for growth, improvement mechanisms. Property and Centre Operations: Oversee all aspects of property and centre operations, ensuring
years of experience in hands-on Training delivery - direct experience in BPO environments is a strong advantage
Customer, Client Support, Sales to National Key Account, Re-Sellers, and Distributions Answering telephones – queries and orders Telephonic customer support Counter sales/ service – sales and queries Finance: Payment from clients, invoicing (KERRIGE/SAP SYSTEM), credit notes Quotation to clients
maintain strong relationships with customers Design and sell customized travel itineraries Provide expert advice requirements and travel insurance Upsell, cross sell and promote preferred suppliers Maintain accurate REQUIREMENTS: Experience with: Amadeus and live chat Call centre Travel industry Sales Customer service Passion