skills. Lead, coach, and motivate a team of Contact Centre agents to deliver departmental KPI's, targets and Qualifications: Grade 12 with Mathematics and Accounting Call Centre qualification is an advantage. Credit Management administrative support 2 Years Operational contact centre enviroment Knowledge and Skills: Listening skills
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
base of leads by referrals, telephone calls, face to face cold calling on business owners, email and networking recording all sales, prospective activities, sales calls, presentations, closed sales and follow-up activities finding suitable workable solutions. Customer Service Sell consultatively to prospective clients and existing Assist clients telephonically and return phone calls within 30 minutes of receiving messages and reply professional and courteous in all forms of communication. Call from time to time informing them of what is going
base of leads by referrals, telephone calls, face to face cold calling on business owners, email and networking recording all sales, prospective activities, sales calls, presentations, closed sales and follow-up activities finding suitable workable solutions. Customer Service Sell consultatively to prospective clients and existing Assist clients telephonically and return phone calls within 30 minutes of receiving messages and reply professional and courteous in all forms of communication. Call from time to time informing them of what is going
orders; Transport cargo to and from distribution centres and plants; Issuing and reconciling of invoices;
orders; Transport cargo to and from distribution centres and plants; Issuing and reconciling of invoices;
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call.
Social Media Adverts – Facebook, Linked and specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc
Ad long-term growth plan.
Some degree of cold calling is expected for specific projects
General
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin:
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call