re-engineering initiatives, governance implementation, change management and general projects between the Company and solution vetting and selection.
Change Management:
Experience with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Software package, installation (Incident, Change and Problem management) Plan and execute maintenance tasks (change management) Plan and infrastructure lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Any additional responsibilities
(Incident, Change and Problem management) Plan and execute maintenance tasks (change management) Plan and infrastructure lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyse and resolve
& Request Management, Problem Management, Change Management, Release Management, Event Management, Service
processes, systems and roles according to the change management plan. Manage the stakeholders by ensuring clients and management informed. Ensure the change management process is led and supported together with
processes, systems and roles according to the change management plan. Manage the stakeholders by ensuring clients and management informed. Ensure the change management process is led and supported together with
Technical Operations Incident Management (IM) Change Management (CM) Problem Management (PM) IT Operations
Work experience with incident management, change management and problem management. Advantageous Skills:
completed on time and within scope; Incorporate change management components in all work activities that introduces
(ITSM/ITIL) Incident Management Problem Management Change Management Release Management ADVANTAGEOUS TECHNICAL