maintenance tasks and system change's together with the DevOps Operations/Technical manager of all technical (non-functional) Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring. Project Ensure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics assigned
standby roster Incident Management (IM), Change Management (CM), Problem Management (PM) ITIL certification
continuous improvement. Develop and execute change management strategies to support organizational change
requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
Ensure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics assigned Process Management (Problem, Incident and Change Management) Knowledge of GROUP, ITPM, AWM (Advantageous)
Go-Live preparation and post Go-Live Support Change Management – Manage changes and present to relevant CAB
Product) Controls the overall release and change management of the applications in the area of responsibility
Requirements: IT and OT discipline and governance Change management and stakeholder engagement Proficiency in
Work experience with incident management, change management and problem management ADVANTAGEOUS TECHNICAL
and IM discipline and governance.