guests expectations Liaise with Reservations/ Finance & Sales Manager for all reservations requiring special rates/ offers/ promotions Immediate communication, to front office, of amendments to on the day updated by the end of September each year. Communication of any special / VIP bookings to Reservations Front Office. Guest complaints and follow up – communicated to management Accept waitlist reservations,
guests expectations Liaise with Reservations/ Finance & Sales Manager for all reservations requiring special rates/ offers/ promotions Immediate communication, to front office, of amendments to on the day updated by the end of September each year. Communication of any special / VIP bookings to Reservations Front Office. Guest complaints and follow up – communicated to management Accept waitlist reservations,
Multidisciplinary roles:
disciplinary code.
zero-tolerance disciplinary code. Working closely with Finance and Reservations teams. Driving guest feedback scheduling training on challenging feedback. Communicating occupancy changes to all departments. Providing screening and shortlisting process, all further communication will be entered into, only with the shortlisted
zero-tolerance disciplinary code. Working closely with Finance and Reservations teams. Driving guest feedback scheduling training on challenging feedback. Communicating occupancy changes to all departments. Providing screening and shortlisting process, all further communication will be entered into, only with the shortlisted
Requirement Matric. Well presented. Excellent communication and Customer Service skills. Minimum 2 - 4 years standards are in line. People resourcing and recruitment. Human resources. Team development. Manage performance
Turnover; Payroll vs. Turnover) on a daily basis, communicate results to the management team and develop & internal and external audits of the restaurant, communicate results to the management team and develop & compliance to the relevant legislation
Management experience in business unit operations, Finance, Human Resources - staff management, and also general
conditions. Corporate Hotel / Catering / hospitality Finance Background preferred. Required Qualifications and Minimum Education: BCom – Accounting Degree, Finance or equivalent Computer applications related to