Contact Centre Agent to deliver excellent customer service to all stakeholders. Essential Requirements Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able to work flexible all stakeholders in order to offer superior customer service. Manage all customer queries professionally
Advisor is responsible for assisting customers with their vehicle service needs and ensuring a positive experience primary point of contact for customers, providing them with information on service options, pricing, and timelines The Service Advisor must possess excellent customer service skills, strong communication abilities, and Key Responsibilities: Greet customers and inquire about their service needs Provide detailed explanations and timelines Answer customer questions and address concerns Schedule service appointments and ensure
greeting members and delivering exceptional customer service assistance.
Key Performance include:
greeting members and delivering exceptional customer service assistance.
Key Performance include:
greeting members and delivering exceptional customer service assistance.
Key Performance include:
time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
advantageous Key Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment documents timeously •Create status report for Customer Service or Key Account Managers •Assist with resolution resolution of Debtors queries •Ensure clients, Customer Service, Key Account Managers are updated with regards shipment events •Manage estimates and advice Customer Service or Key Account Managers of deviations •Report
Local branch is looking for an exprienced Customer service officer to join us in our Durban Branch.Ensure giving excellent sales service Implement a customer service policy for the organization. Ensure efficient and manage all customer service representatives. Ensure Implemented customer-service standards are followed;
working on Xero (pref).