understanding of key customer needs and requirements Expanding the relationships with existing customers by continuously continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered delivered to customers in a timely manner Serve as the link of communication between key customers and internal team Resolve any issues and problems faced by customers and deal with complaints to maintain trust Monitor new potential customers and new market opportunities Provide timely and effective solutions aligned with
understanding of key customer needs and requirements Expanding the relationships with existing customers by continuously continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered delivered to customers in a timely manner Serve as the link of communication between key customers and internal team Resolve any issues and problems faced by customers and deal with complaints to maintain trust Monitor new potential customers and new market opportunities Provide timely and effective solutions aligned with
solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary concerns related to claims. Customer Ensure own understanding and adherence to customer service delivery and and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance. Ensure that area of accountability to ensure that identified solutions and recommendations are appropriate and effective the effective resolution of customer queries in order to promote customer satisfaction and retention.
solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary concerns related to claims. Customer Ensure own understanding and adherence to customer service delivery and and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance. Ensure that area of accountability to ensure that identified solutions and recommendations are appropriate and effective the effective resolution of customer queries in order to promote customer satisfaction and retention.
delivering innovative and efficient insurance solutions, leveraging your specialized knowledge across Go-To-Market strategies, ensuring a differentiated customer experience. Collaborating with technology providers opportunities, ensuring our markets implement tailored solutions effectively Champion Insurance Management Product roadmap, incorporating industry and customer research Advocate for customers across different segments in product Innovation: Define partnership strategy for Insurance solutions with relevant stakeholders Lead business development
delivering innovative and efficient insurance solutions, leveraging your specialized knowledge across Go-To-Market strategies, ensuring a differentiated customer experience. Collaborating with technology providers opportunities, ensuring our markets implement tailored solutions effectively.
holder (strongly preferred) / Certified Financial Planner (CFP) FAIS Compliant. Proven experience as a Wealth
holder (strongly preferred) / Certified Financial Planner (CFP) FAIS Compliant. Proven experience as a Wealth
industry, providing innovative solutions and exceptional service to their customers nationwide, our client prides
to provide exceptional service and tailored solutions to our esteemed clients. Key Responsibilities: Collaborate with colleagues to develop customized insurance solutions. Demonstrate expertise in short-term wealth management, corporate, and investment solutions to customers and clients across South Africa. Our ambition shared value and play an integral role in our customers' and clients' life journeys, empowering them to