Our client is looking to hire a Customer Retention Intern for their YES PROGRAMME. This is a 12-month Negotiation skills. Enjoy sales and provides excellent customer service. Market Related
solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary concerns related to claims. Customer Ensure own understanding and adherence to customer service delivery and and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance. Ensure that area of accountability to ensure that identified solutions and recommendations are appropriate and effective the effective resolution of customer queries in order to promote customer satisfaction and retention.
solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary concerns related to claims. Customer Ensure own understanding and adherence to customer service delivery and and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance. Ensure that area of accountability to ensure that identified solutions and recommendations are appropriate and effective the effective resolution of customer queries in order to promote customer satisfaction and retention.
delivering innovative and efficient insurance solutions, leveraging your specialized knowledge across Go-To-Market strategies, ensuring a differentiated customer experience. Collaborating with technology providers opportunities, ensuring our markets implement tailored solutions effectively Champion Insurance Management Product roadmap, incorporating industry and customer research Advocate for customers across different segments in product Innovation: Define partnership strategy for Insurance solutions with relevant stakeholders Lead business development
delivering innovative and efficient insurance solutions, leveraging your specialized knowledge across Go-To-Market strategies, ensuring a differentiated customer experience. Collaborating with technology providers opportunities, ensuring our markets implement tailored solutions effectively.
to provide exceptional service and tailored solutions to our esteemed clients. Key Responsibilities: Collaborate with colleagues to develop customized insurance solutions. Demonstrate expertise in short-term wealth management, corporate, and investment solutions to customers and clients across South Africa. Our ambition shared value and play an integral role in our customers' and clients' life journeys, empowering them to
to provide exceptional service and tailored solutions to our esteemed clients. Key Responsibilities: Collaborate with colleagues to develop customized insurance solutions. Demonstrate expertise in short-term wealth management, corporate, and investment solutions to customers and clients across South Africa. Our ambition shared value and play an integral role in our customers' and clients' life journeys, empowering them to
skills to uncover their needs, offer tailored solutions, and guide them towards financial freedom? If As a Debt Review Agent, you will engage with customers telephonically, gathering required information providing financial assessments, informing customers of our solution and its benefits, and guiding them through Excellent communication skills Ability to listen to customer needs Confident telephone manner Excellent interpersonal
skills to uncover their needs, offer tailored solutions, and guide them towards financial freedom? If As a Debt Review Agent, you will engage with customers telephonically, gathering required information providing financial assessments, informing customers of our solution and its benefits, and guiding them through Excellent communication skills Ability to listen to customer needs Confident telephone manner Excellent interpersonal
for bringing innovative and efficient insurance solutions and will provide highly specialized expertise insurance products to be deliver with a differentiated customer experience. You will also be required to engage industry and customer research to create transformative product offerings Being a customer advocate; ensuring ensuring the voice of customers across different segments is central to new product development Evaluating support Defining partnership strategy for Insurance solutions including with tech providers, brokers, insurance