cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security blocks
cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security blocks
performing general office administration and assisting operations by carrying out first line support
performing general office administration and assisting operations by carrying out first line support
the development and business analysis teams to assist with the process of determining requirements. Implement
dynamic team. To provide technical support and assistance to end-users, ensuring the smooth operations
dynamic team. To provide technical support and assistance to end-users, ensuring the smooth operations
ensure it remains relevant and useful.
Maintain and develop own knowledge and skills to assist with first-time fault resolution. Attend to designated opportunity to always help colleagues delight clients. Assist the Sales Team where required and escalate sales
before they impact a client's service Provides Assistance to L1 Security Engineers for better initial triage