enhance the efficiency and effectiveness of its services. We are looking for this candidate to have experience
enhance the efficiency and effectiveness of its services. This PO needs to be technically sound and familiar
a Project Coordinator to join our Professional Services division in Kwa-Zulu Natal. The successful candidate team. The candidate will report to report to the Services Manager and be based at our Westville office full-time
ensuring efficient administration and user-related services availability. If you are a proactive leader with support calls to ensure user support and that high service levels are maintained Support ongoing operations
efficiencies. The role does require management of the Service Providers. Overview of the role: With the growth dynamic and strategic Senior IT individual to service the Retail needs as well as provide support and covering 3 brands and operating across the country serviced from Head Office in KZN. The majority of the IT
hardware upgrades and roll out of IT applications and services. Assists with IT-related facilities' projects and network backup and recovery. Documents IT services, systems, operational procedures, network topology conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This
enhance the efficiency and effectiveness of its services. Product: Marketplace You will need: Exposure
vendors and third-party service providers to procure IT equipment and services and resolve technical issues
servers and end user devices Management of Helpdesk service requests Monitor and respond to system alerts and backups Conduct high-level root-cause analysis of service interruptions and establish preventive measures
needs. They provide multi-technology consulting services on all aspects of application software, infrastructure translation into detailed designs using selected services and products. Management of full software development