Attributes: Knowledge of governance of a Services Desk Level 2 function to ensure the overall IT and Operations Required Experience: Seasoned level of experience in a similar role Seasoned level of experience managing support customers Seasoned level of client services / support management experience Seasoned level of experience, Seasoned level of experience working in a team-oriented, collaborative environment Seasoned level of experience outsourced IT service delivery / management Seasoned level of experience with in-house or outsourced service
externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years working years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years working years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre environment communicate and interact across all organisational levels Flexibility by taking on ad hoc tasks Good discipline
Card experience and knowledge – not negotiable Mid-level BA
Requirements:
the company. Job Requirements: NQF Level 6 (360 credits - 8 level framework) in Marketing, Communications
Requirements:
to interact with the business community at all levels, from facilitating design workshops and conducting technology; processes and business needs in varying levels of detail within an area of speciality; and can for Business Analysis and works at the highest levels of abstraction, ambiguity, and complexity within workshops with business users (up to executive level) to gather requirements, generate ideas and validate
practical experience - must have good grades High level of intention to detail Excellent English communication practical experience - must have good grades High level of intention to detail Excellent English communication
drive web leads. Job Requirements: NQF Level 6 (360 credits - 8 level framework) in Marketing, BIS, Computer