passionate about delivering exceptional customer service and leading a team to success? We're seeking a providing unparalleled hospitality and personalized service to their guests. As a leader in the industry, they dedicated concierge staff to deliver exceptional service and unforgettable experiences. Why Join Us: Opportunity team, ensuring smooth operations and exceptional service delivery. Leadership and Training: Provide guidance commitment to outstanding customer service. Managing Guest Services: Handle guest inquiries, requests
Matric
department to deliver exceptional guest service
operations of food and beverage services.
smooth operation of the front office and guest services at the resort. Overall, as a resort front office responsibilities, and maintain high standards of service will contribute significantly to the success of and check-out procedures, reservations, guest services, and room assignments.
Supervising drivers to ensure they provide excellent customer service to guests.
Handling Guest Concerns: to enhance their skills and knowledge in guest service, reservation systems, and other relevant areas
Manager will be responsible for overseeing the food service operations, managing staff, ensuring customer satisfaction Qualifications Food Service, Catering, and Food & Beverage skills Customer Service skills Experience
Stock Control/Stock Takes/Cash Ups/Management of service and staff/Management of Uber Eats/Customer Care but
SkillsGreat People engagement. Great Customer service skills. Ability to oversee and manage staff effectively effectively. Well experienced at managing service within a busy restaurant. Experience at coordinating
completed for service and maintenance issues Customer complaints during service (food and service) 1 - 3 years
and ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that trained and motivated to provide excellent customer service? Do you also manage the hotel's reservations