innovative, award-winning startup modernising the home services industry. With a network of over seven getting started. Their mission is to create happy homes by providing dignified, flexible work at decent of experience with modern browser technologies based on JavaScript, HTML, and CSS and at least any of Salary R60,000 - R80,000 per month (negotiable based on experience)
Governance is a plus. This is a permanent position based in Cape Town with a hybrid working model of 3 days days in the office and 2 days working from home. Apply directly to the advert or send through your CV
experience The successful individual must have a suitable home-office setup and laptop equipped to meet the requirements
Work closely with the Customer Care Support Team Lead and Customer Care Account Managers to align technical development of support documentation, knowledge bases, and FAQs to assist in customer self-service and
Responsibilities
Based on BPO direction and guidance, ensure the local champions support in the design of S/4 and IBP template based on global standards, respectively co-defines the efforts
Oversee and coordinate hyper care activities and pro-actively manage defect resolution
needs are met with the utmost professionalism and care. Team Leadership: Lead our technical team, coordinating triage incoming tickets, dispatching resources based on priority and expertise. Technical Troubleshooting:
accuracy, and document findings with meticulous care. Innovate tools for process efficiency, drawing stakeholders effectively. Location/s: You can be based either at our client's Cape Town office or their
department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report focuses on people, passion and opportunities. We care about and contribute to the well-being of people
great remote work opportunity. Embrace work-from-home flexibility and long-term prospects, including overseas
User support within a VIP environment, ensuring careful and optimal call management and efficiencies. Provides