chain/Warehouse Manager
If
exceptional customer experiences primarily through inbound calls. Your responsibilities will include handling
need strong individuals to take the lead as call center agents and grow with us in our ever growing company are looking for people with experience in the call center sector. Please only apply if you have experience face to face sales. As a call center agent, you will be in charge of calling customers to existing and should apply. Matric 6 Months experience in a call center Face to Face sales Customer sales environment
merchandizing of new and existing products. • Liaise with inbound and outbound departments in ensuring effective
of inventory by enforcing tight control of all inbound and outbound movements and reconciliations and
of inventory by enforcing tight control of all inbound and outbound movements and reconciliations and
with the objective of resolving or completing the call objective(s), documenting all required information stakeholders to ensure alignment Deliver 2hr weekly call handling to maintain skill Outputs of Job Successful quality assessments, examining and feeding back on calls on a range of areas, including customer experience MS Office products Operational understanding of Inbound, Outbound, Voice and Non-voice platforms Excellent team environment Experience in monitoring IB/OB calls and providing feedback an advantage Experience in
necessary adjustments and cancellations. Make outbound calls to customers in relation to validation procedures/ ideal. Experience taking both outbound and inbound calls Providing the best resolution for the customer
necessary adjustments and cancellations. Make outbound calls to customers in relation to validation procedures/ ideal. Experience taking both outbound and inbound calls Providing the best resolution for the customer
necessary adjustments and cancellations. Make outbound calls to customers in relation to validation procedures/ ideal. Experience taking both outbound and inbound calls Providing the best resolution for the customer