branches in resolving ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved enhancements. Assists in the logging and fielding of calls received from branches and clients. Participates
Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client
Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client
pressure.
under pressure. Must be able to address multiple calls simultaneously and prioritize accordingly. Must
Support existing client applications Field incoming calls and emails from customers for service requests regarding
ability. Contact Mpho a t mphome-merge.co.za or call him at 011 463 3633 to discuss this and other opportunities
detailing queries that are not resolved · Handling the calls from the technician, requesting the activation of
detailing queries that are not resolved · Handling the calls from the technician, requesting the activation of
will collaborate with marketing, product, contact center, customer support, BI,
BA and other Teams