manner. Responsibility Area • Outbound calls - Sales of services and products • Administration - Processing Processing of sales agreement • Internal/External customer communication • Overflow Support Performance Indicators Indicators • Initiate sales and inform customers of current specials, product information and other related current products and services. Ensure that monthly targets are met. • Ensure that customer information is correctly responding and following up on all rescheduled calls and pending information. • Liaising with the various
/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration - Processing
Processing of sales agreement
• Internal/External customer communication
• Overflow Support
Performance
Indicators
• Initiate sales and inform customers of current specials, product information and other
products and services. Ensure that monthly targets are met.
• Ensure that customer information is
responding and following up on all rescheduled calls and pending information.
• Liaising with the
Monitoring inbound and outbound cargo operations in terms of vessels and cargo status Keeping clients Complete all admin and filing, in accordance with customers' requirements and assisting the controllers with they require on time. Build good relations with customers, port operations, commercial and other 3rd parties liaise effectively with clients and colleagues. Customer service oriented Ability to work under pressure and
Monitoring inbound and outbound cargo operations in terms of vessels and cargo status Keeping clients Complete all admin and filing, in accordance with customers' requirements and assisting the controllers with they require on time. Build good relations with customers, port operations, commercial and other 3rd parties liaise effectively with clients and colleagues. Customer service oriented Ability to work under pressure and
Technical Account Manager works closely with customers to understand and improve their client journey communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations recommendations on how to get the most from products/services Own proactive processes: host webinars, assist with company and actively using products/services. Build customer loyalty to reduce churn and increase upsell experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
operations in bulk exports, imports Monitoring inbound and outbound cargo operations in terms of vessels Complete all admin and filing, in accordance with customers' requirements and assisting the controllers with they require on time. Build good relations with customers, port operations, commercial and other 3rd parties liaise effectively with clients and colleagues. Customer service oriented Ability to work under pressure and
operations in bulk exports, imports Monitoring inbound and outbound cargo operations in terms of vessels Complete all admin and filing, in accordance with customers' requirements and assisting the controllers with they require on time. Build good relations with customers, port operations, commercial and other 3rd parties liaise effectively with clients and colleagues. Customer service oriented Ability to work under pressure and
providing excellent customer service by focusing on the needs of individual customers directly or through of the team, promoting long-term customer relationships and customer loyalty. Essential Requirements: and cancellations directly from customers and prospective customers via email and telephone. Maintaining regular contact with customers. Proactively identifying and targeting prospective customers through outbound outbound cold calling. Ensuring the highest level of professionalism and courtesy at all times during communications
providing excellent customer service by focusing on the needs of individual customers directly or through of the team, promoting long-term customer relationships and customer loyalty. Essential Requirements: and cancellations directly from customers and prospective customers via email and telephone. Maintaining regular contact with customers. Proactively identifying and targeting prospective customers through outbound outbound cold calling. Ensuring the highest level of professionalism and courtesy at all times during communications