Durban. We are seeking enthusiastic and energetic Call Centre agents to join our incredible team. You will selling financial products over the phone to customers throughout South Africa. Once you have mastered
you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
Agents wanted for sales team in Westville, Durban. Call center with a Difference - Shifting Lives is at values and focus on shifting the lives of their Customers, Communities, and their people. Our people are opportunity in every call to not only shift their lives but the lives of our customers. If you are looking possible. Duties and Responsibilities: Increase customer base by selling/marketing financial products telephonically strong customer relationships to ensure repeat business. Provide efficient, outstanding customer service
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
operations to guarantee the provision of first-rate customer service both internally and externally. The applicant business plan. Keep up a high standard of customer service at the branch to guarantee that the targeted pressure. Preference for team working. Perseverance Customer centricity and focus Key deliveries and outputs as to offer excellent internal and external customer service. Facilitate all collection requests received from the Operations team timeously with excellent customer communication and feedback communication to the
We are a reputable Financial Services Company based in Westville; Durban, and we are seeking to hire hire highly experienced Call Centre SALES agents. We invest our time and energy into growing and developing Matric certificate/ NQF Level 4 A MINIMUM of 6 months call center SALES experience A positive attitude (PLEASE
We are on the hunt for a customer journey optimisation expert who will strategically enhance every touchpoint maximise customer lifetime value. What you will do: Maximize the customer LTV and customer experience (Churn), growing Gross Profit, driving Sales Perform customer behaviour analysis and create, execute and monitor propositions and business cases. To formulate customer value management plans for the various segment outflow activities. Increase average revenue per customer by identifying cross / upsell activities, decrease
Direct Reporting Line: Senior Customer Relations Officer Varsity College is an educational brand of The College, Westville Campus has a vacancy for a Customer Relations Officer. Duties and Responsibilities: between years of study. Works with the Admission Centre to understand different curriculum scenarios (e student is advised correctly. Supports the Senior Customer Relations Officer, Campus Deputy Head and/or Head: line with the agreed Service Level Agreement for the Customer Relations Centre and escalates queries