Charter ADVANTAGEOUS SKILLS REQUIREMENTS: Incident-Problem management: ITSM Suite / BMC Remedy/Service-Now
REQUIREMENTS:
Responsibilities:**
- Manage incident, problem, change, and release management processes
- Utilize your
Managed Talent Solutions' external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg. This is a fixed contract to end of 2024, further extension might be possible depending client requirements. The Specialist Operations Centre must have experience in
Managed Talent Solutions' external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg. This is a fixed contract to end of 2024, further extension might be possible depending client requirements. The Specialist Operations Centre must have experience in
Experience with ITIL processes (Incident, Change and Problem management) Analyse and resolve problem tickets
understanding of ITIL processes (Incident, Change, and Problem management) Advantageous Skills: - Experience
A Mining giant is looking for a Regional Specialist Operations Centre with 5 years' experience. Ensure that IT Services are being consumed efficiently by business units Develop business cases to propose and implement additional ITSM & ITOM processes and functions to further improve service – K
understanding of ITIL processes (Incident, Change, and Problem management)
Advantageous
Accountabilities Incident and Problem Management – responsible for 3 rd line incident and problem management in relation