management. Incident & Problem Management - Establish and maintain Incident and Problem Management processes teams. In-depth knowledge of Incident, Problem, Change, and Release Management processes and tools. Good
management; Establish and maintain incident and problem management processes to minimise service disruptions teams; In-depth knowledge of incident, problem, change, and release management processes and tools; Strong
requirements and manage risks. Lead incident and problem management related to End User Workspace problems
DUTIES: Oversee 100% of the requests, incidents and problems. Manage and coordinate urgent and complicated
Employment Equity candidates. DUTIES: Incident and Problem Management: Troubleshoot/Investigate and fix issues
strategy, solution delivery, and platform incident and problem management. This leadership position involves
Our client in the IT sector is looking for a Junior Onsite Engineer. S/he should keep confidentiality and a go getter who has an urgent sense of delivery and customer service Most of the work will be Windows based desktop and notebook, Windows server, and network support related. The Primary duty of
incidents, requests, and problem related requirements Provide related service feedback to management
all related incidents to the Problem ticket. Recognise and alert the Team Leader or Manager of trends in