igate and report any incidents or delays
Incident Management Assisting with Incident and Problem management by identifying and reporting re-occurring
clients Investigate and report any incidents or delays Problem solving Manage drivers and assistants Capture
clients Investigate and report any incidents or delays Problem solving Manage drivers and assistants Capture
Experience with ITIL Operation processes (Incident, Problem, Change management)
DevOps experience:
delivery requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
Familiarity with ITIL processes (Incident, Change, Problem management). Experience with technical documentation
requirements.