Key Performance Area
- Ensure IT Services are Accessible to Internal and External Company Customers
- Attend IT incidents and requests.
- Configure new equipment.
- Adopt a proactive approach to prevent problems from arising.
- Ensure compliance to OHS when setting up.
Managed Talent Solutions, a division within Datacentrix is looking for a Junior BI Developer for one of their Client based in Johannesburg. The Junior BI Developer will be required to assist with turning raw data into meaningful insights for the business through designing, developing and maintaining
Managed Talent Solutions, a division within Datacentrix is looking for a Junior BI Developer for one of their Client based in Johannesburg. The Junior BI Developer will be required to assist with turning raw data into meaningful insights for the business through designing, developing and maintaining
Job Description:
Job Description:
Junior Network Engineer (JB4297) Remote (Suitable for candidate in Gauteng only) R180 000 to R240 000 Annually CTC Permanent A Travel Retail Software company is looking for a dedicated Junior System Engineer. You will be responsible for managing and maintaining IT production and integration systems
Responsibilities:
Duties:
Omnichannel Customer Interaction Management
- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple
Key Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Verify/ identify problems with help desk.
- Contact users to get clarity on problems and trouble shoot.
- Provide telephonic support to users if possible.
- Provide physic