As a Utility Service Investigator, you will play a crucial role in ensuring the safe and efficient delivery
function and identify potential tampering, investigating customer complaints and disputes related to
data on-site, maintaining accurate records of investigations and preparing reports for management.
Claims on Online purchases, be responsible for investigating customer refund claims, identifying fraudulent p>
Claims on Online purchases, be responsible for investigating customer refund claims, identifying fraudulent Requirements: 2-3 years of experience in fraud investigation a bonus 5 years in a customer service contact contact center environment Strong analytical, investigation and problem-solving skills Experience with fraud conversations with customers Responsibilities: Conduct investigations into customer refund claims to identify those fraudulent Liaise with internal teams to manage and investigate refunds Analyze refund data and make decisions
running of the section to meet DC requirements. To investigate deviations between physical and system stock in the slots to meet infill targets. Ensure investigations of all the high adjustments are completed within ensure that slot maintenance is done daily and investigations of Scratches. Feedback daily to the Supervisor accurate counting of stock by the counters and investigate discrepancies. Liaise with Risk Control Department procedures to minimize shrinkage. To effectively investigate and monitor slot accuracy, ensuring that we are
running of the section to meet DC requirements. To investigate deviations between physical and system stock in the slots to meet infill targets. Ensure investigations of all the high adjustments are completed within ensure that slot maintenance is done daily and investigations of Scratches. Feedback daily to the Supervisor accurate counting of stock by the counters and investigate discrepancies. Liaise with Risk Control Department procedures to minimize shrinkage. To effectively investigate and monitor slot accuracy, ensuring that we are
Fund Investigations and formulating of ideas for recommendations Client portfolio investigations (both abreast of the changing tax and legal environment Investigation of new opportunities in an ever-changing environment technical tasks and relevant queries that require investigations or detailed calculations Client communication
Fund Investigations and formulating of ideas for recommendations Client portfolio investigations (both abreast of the changing tax and legal environment Investigation of new opportunities in an ever-changing environment technical tasks and relevant queries that require investigations or detailed calculations Client communication
Manager to do problem resolution and Root Cause Investigation services to resolve major production incidents Infrastructure & DevOps Extensive experience in investigating root causes, providing workarounds and or temporary
and stock reconciliations including proper investigation of all outstanding issues to ensure a timely
Net Asset value calculation
Proactively investigate queries with dealers; brokers; custodians; auditors
Specification;
Collate, calculate, process, investigate and check fund information in order to produce
and stock reconciliations including proper investigation of all outstanding issues to ensure a timely
timely delivery of the NAVs
Proactively investigate queries with dealers; brokers; custodians; auditors