Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Server Support Engineer We are currently looking for a Server Engineer to ensure that assigned infrastructure
Senior Support consultant required to join our client in the delivery of various projects. Required:
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
We are currently looking for an O365 Support Specialist on a contract position. Required: 5 Years’ experience
the IT sector is urgently looking for a Desktop Support Engineer who is Dell Laptop proficient to upgrade
search of a highly skilled and motivated Commercial Support Specialist to join their team for a temporary 6-month contract for 06-months
The Commercial Support Specialist plays a pivotal role in the team, ensuring diploma/degree
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
Provide Level I and Level II troubleshooting support assistance for our South African and global customer troubleshooting and testing of all Voice Logger systems Support of Microsoft, Linux and Google software Reacting Zendesk program. Attend to assigned Zendesk Helpdesk tickets Monitor Network health and create work-orders staff. Work closely with other members of the support team, Product Management, and R&D to troubleshoot exclusive to; ensure all calls are logged in Helpdesk before responding to them ensure all calls allocated
in Avaya Telephony administration as a Senior Support Engineer within a medium to large ICT organisation Implementation Professional Specialist – AIPS Avaya Support Professional Specialist – ASPS Avaya Certified Implementation Specialist – ACIS Avaya Certified Support Specialist – ACSS Avaya Certified Solutions Specialist