leading Data Solutions Provider seeking a Software Support professional with strong client management and clients, serving as the primary point of contact for support-related inquiries and escalations. Proactively are met. Team coordination tasks – Manage the Support team and ensure client satisfaction. Manage and and allocate resources effectively to support day-to-day operations and project requirements. Monitor resource technical support to customers (change pins, create profiles, set table locations, etc.). Action support emails
Reference: JHB000968-DS-2 Role: Network Support Engineer (Level 2) Location: Illovo, Johannesburg A dynamic for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional resources responsible for providing first class support to a wide range of customers, across multiple platforms client sites and participation in after-hours support and on-call rotations as needed. Qualifications:
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
equipment in client offices, and follow-up with support as required. Install, maintain and troubleshoot
Executive Support Specialist (JB4344) Fully remote for applicants currently living in South Africa R15 individual to join a small team as an Executive Support Specialist. This role is pivotal in ensuring seamless demonstrable experience in providing administrative support for, financial audit processes (desirable). Proficiency professionalism and confidentiality. Client Support: Provide comprehensive support to the team in all aspects of client professionalism at all times. Company Secretarial Support: Assist in company secretarial tasks related to
detail-oriented IT Support Engineer with 3 years of experience in providing top-notch technical support to clients administering user accounts. Responding to users IT support requests within agreed SLA's/turnaround times. problem through to resolution. Providing technical support on-site or via remote-access systems as may be Experience: Proven work experience as a technical support engineer. Technical Skills: Operating Systems:
a talented Support Engineer to be a key part of their team. In this role, you'll support the Sales Staff Engineers/Administrators. Be available after hours to support Workshop Staff requests. Document Management Create
3 – 5 years' experience in the LISP environment. Contribute to the high standard of quality client service to both financial intermediaries and investors. Manage a team of consultants. Leading team members to achieve Client Service's strategic objectives. Client Servicing. Provide resolution &