and hardware Excellent problem-solving and communication skills Experience with Active Directory and
issue resolution Excellent customer service and communication skills Able to work well under pressure and
with suitable candidate will be trained on. Communicating to existing clients on a daily base in order
Manager by overseeing administrative tasks, communicating with stakeholders and ensuring resource availability
retention. Manage the tickets, maintaining SLA's, communicating with clients via email, video, or phone call
handling phone calls, emails, and any other communications in a professional and timely manner. 4. Conduct