URGENT Manage team of four (4) Operations Co-Ordinators, SLA Contract and Account Management: 1.Review overall performance in SLA contract and account management, identifying areas for improvement. 3.Streamline align efforts for cost management. 5.Handle contract escalations, communicate with stakeholders, and and ensure timely resolution. 6.Manage contract cancellations, process requests, and comply with contractual contractual obligations. 7. Project Management: Plan, implement, and schedule installation projects. 8.Coordinate
possess a positive attitude.
Overview:
Our client, a global asset management company, is seeking to appoint a Retail Client complaints
tactics and best practices
protocols, tactics and best practices Excellent communication, collaboration, and interpersonal skills Able may be fraudulent Liaise with internal teams to manage and investigate refunds Analyze refund data and
adequately addressed and managed by applying the principles and effectively communicating with the client or
priority and escalated claims as identified by management are processed within 2 hours.
Interacting
adequately addressed and managed by applying the principles and effectively communicating with the client or priority and escalated claims as identified by management are processed within 2 hours. Interacting with
adequately addressed and managed by applying the principles and effectively communicating with the client or priority and escalated claims as identified by management are processed within 2 hours. Interacting with
required Grade 12 Good interpersonal & communication skills Provide excellent customer services Excellent
as full training will be provided Excellent communication skills Personal attributes:loyal, determinate