targets with a healthy balance between internal Technicians, overtime, and outsourced jobs. Maintain positive maintaining team capability (both admin staff and technician skills on admin work). Administer, finalize, personally manage one region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure
details and times. To liaise between clients and technicians on a daily basis ensuring that the clients are
details and times. To liaise between clients and technicians on a daily basis ensuring that the clients are
checks and correct all PODs completed by field technicians against the company's standard prior to releasing
services to ensure optimal performance Qualified technicians on 24-hour standby How you'll role As the Administrative
services to ensure optimal performance Qualified technicians on 24-hour standby How you'll role As the Administrative
Emailing of requisition (as submitted by the Mechanic), subject to approval from Branch Manager. Completion dealing with breakdowns by reporting it to the Mechanic and Branch Manager. Checking that all paperwork
Emailing of requisition (as submitted by the Mechanic), subject to approval from Branch Manager. Completion dealing with breakdowns by reporting it to the Mechanic and Branch Manager. Checking that all paperwork
acknowledgement/ proof of communication from all technicians in field as well as from the three branches.
acknowledgement/ proof of communication from all technicians in field as well as from the three branches.