degree Completed SAIPA articles Completed SAIPA exams (or close to completion) Member of SAIPA (or close
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lives safe and successful Following up on incident tickets to make long term improvement Actively making suggestions suggestions to reduce the number of problem tickets Proactive improvements in daily IT operations Qu
safe and successful. Following up on incident tickets to make long term improvement. Actively making making suggestions to reduce the number of problem tickets. Proactive improvements in daily IT operations Essential
emails per day) with response time targets. Create ticket for further processing (depending on POP; Order; Quote / Invoice from Email / Phone order / Hubspot Ticket (/- 50 per day) Send Quote via Email / From Accounting
emails per day) with response time targets. Create ticket for further processing (depending on POP; Order; Quote / Invoice from Email / Phone order / Hubspot Ticket (/- 50 per day) Send Quote via Email / From Accounting
Understand and use ConnectWise to effectively manage tickets to resolution Basic Exchange and File Server Administration installation, and full testing Complete RFQ within tickets for quotes Customer interaction and communication
lives safe and successful Following up on incident tickets to make long term improvement Actively making suggestions suggestions to reduce the number of problem tickets Proactive improvements in daily IT operations Qu
management) Analyse and resolve problem tickets Resolve incident tickets Plan and execute infrastructure lifecycle
pick ticket and delivery note.