diagnoses, and troubleshoots incoming employee calls. Provides support services to employees with technical recommendation
Qualification
to join the team in northern suburbs on a hybrid model This is your big chance to leverage your skills Contact Nicole Flatscher nicolede-merge.co.za or call me at 011 463 3633 to discuss this and other opportunities
to join the team in northern suburbs on a hybrid model This is your big chance to leverage your skills Contact Nicole Flatscher nicolede-merge.co.za or call me at 011 463 3633 to discuss this and other opportunities
Hana environment. Design and develop SAP BW data models and Data Flows Implement and maintain data security Years SAP BW experience 3 Years SAP Analytics Cloud model experience Knowledge and experience of SAP Hana
reporting
unstructured text data) to find patterns, build models to address business problems, and present information business and information needs. Building predictive models and machine-learning algorithms to answer critical patterns and perform forecasts through intelligent models. Collaborate with the Data Visualization Team to non-technical audiences Solid theoretical predictive modelling, mathematical and statistical skills. Proficient
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Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service consumables. Able to correctly analyse and prioritise calls and requests according to business impact and urgencies
Second Line support to users Escalate calls Provide feedback on calls logged Matric Previous experience in
diagnoses, and troubleshoots incoming employee calls. Provides support services to employees with technical Provide recommendation Help defining governance model Propose improvement Qualification and certifications: