exhibit good customer service and after-sales service. Call on customers or potential customers within the Area to the customer's order, as well as providing pricing for all goods supplied Exhibit a positive, friendly
exhibit good customer service and after-sales service. Call on customers or potential customers within the Area to the customer's order, as well as providing pricing for all goods supplied Exhibit a positive, friendly
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
with the objective of resolving or completing the call objective(s), documenting all required information stakeholders to ensure alignment Deliver 2hr weekly call handling to maintain skill Outputs of Job Successful quality assessments, examining and feeding back on calls on a range of areas, including customer experience Mathematics Minimum 2 years' experience in Contact Centre Environment preferably in an analytical role Organized team environment Experience in monitoring IB/OB calls and providing feedback an advantage Experience in
literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused determined by management Adherence to the company price list and discount structures as determined by management relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually
literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused determined by management Adherence to the company price list and discount structures as determined by management relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually
customer concerns in the market Planning daily sales calls and contacting customers as per plan to achieve achieve monthly forecast Keeping a record of call lists and following up on leads Arranging and delivering product shortages, when specials become available and the price thereof, additions to the range, and all related
customer concerns in the market Planning daily sales calls and contacting customers as per plan to achieve achieve monthly forecast Keeping a record of call lists and following up on leads Arranging and delivering product shortages, when specials become available and the price thereof, additions to the range, and all related
by discussing client requirements either via call centre or over e-mail advising on suitable options in