Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
from customers, assisting with complex service calls, technician support, queries around parts.
We urgently require experienced Call Centre Team leaders for our client based in Pretoria. MUST have
Description The Call Centre Operator will be responsible for operating and ordering for products. The Evolution advantageous Responsibilities: Operate Call-centre to receive and optimise orders Co-ordinate orders
looking for call centre agents in the debt collection space. 2 yeasr experience with call centres or sales
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
are seeking to hire highly experienced Call Centre SALES agents. We invest our time and energy into growing Matric certificate/ NQF Level 4 A MINIMUM of 6 months call center SALES experience A positive attitude (PLEASE